Customers and CRM history
Contacts, notes, files, communication, activity and next steps in one customer profile.
CONFIGURABLE CRM FOR SERVICE BUSINESSES
From the first enquiry to the final invoice - all in Wrenchly.
Manage customers, online bookings, team schedules, work and documents in one workspace. Share estimates and progress with customers, automate task follow-ups and adapt the system to your business.
Fast onboarding
LV, EN and RU
Configurable modules and roles
TODAYBusiness control panel
Active customers284+12%
Open deals€18.4k+8%
Active jobs375 today
Revenue6 mo.
Activity•••
New customerNordic Solutions · 10:24
Invoice paid#INV-1042 · €860
Job completedProject Alpha · 09:10
One platformFor sales, operations and invoices
ConfigurableModules, labels, roles and colours
Clear visibilityManagement dashboard and financial results
Local supportCommunication in Latvian, English and Russian
EVERY CORE PROCESS
Less switching between tools. More work completed.
Wrenchly creates one workflow from the first lead to completed work and a paid invoice.
Leads and deals
Sales pipeline, value, probability, source, owner and the next follow-up date.
Jobs and projects
Keep job statuses, deadlines, assignees, line items, costs and files together. Customers follow progress through a dedicated link.
Online booking and scheduling
Let customers book through your public booking page. Plan appointments, staff availability and absences in day, week and month views.
Email and SMS
Send messages where they are needed, use templates and keep a complete communication history.
Invoices and advance invoices
Create invoices and advance invoices from jobs, apply discounts and your numbering format, and track payments, costs and profit.
Documents with your identity
Choose PDF layouts for invoices, advance invoices and estimates. We can configure a custom template for your company, while issued documents retain their original layout.
Estimates and customer approval
Send an estimate for approval before work starts. The same customer link shows the estimate, job progress and available invoices. Turn an approved estimate into an advance invoice.
Tasks and team collaboration
Organise tasks on a Kanban board with assignees and deadlines. Keep comments, attachments and activity history alongside each task.
Task automation
Configure rules for approaching deadlines, overdue tasks, status changes and tasks that have not moved. Notify the assignee or update a task status where supported.
Custom fields and workflows
Add text, number, date, selection and checkbox fields to managed objects. Configure modules, terminology and role access around your process.
Guided data import
Bring in customers, objects and leads from CSV or Excel. Map columns, preview the result and review row-level errors before confirming the import.
NOT ONE GENERIC CRM FOR EVERYONE
One platform, configured for the way you work.
An administrator can enable the right modules for each company, rename sections and define what owners, team members and accountants can access.
- Rename “Work” as projects, orders or repairs
- Hide features your team does not use
- Configure navigation, roles, colours and workflows
- Keep one consistent data and reporting structure
Auto workshops (LV)
Device repair
Field service
Property management
Cleaning services
Construction
Agencies
Consulting
B2B services
Custom workflow
FROM DAY ONE TO RESULTS
Start simple. Expand when you need to.
We map your process
We identify your customer, sales, work, invoicing and team requirements.
We configure the workspace
We enable modules, roles, labels, statuses and your visual identity.
We import your data
Map columns from CSV or Excel, check the preview and import supported customer, object and lead records.
Your team gets to work
Each user sees only what they need for their role - without unnecessary buttons.
COMMUNICATION WHERE THE WORK HAPPENS
Customer history no longer disappears across inboxes and phones.
Email, SMS, calls and notes remain linked to the customer, deal or job. Your team sees the context and knows the next step.
Message templatesFor faster everyday communication
RemindersSo the next action is never missed
Complete historyInside one customer profile
A SECURE FOUNDATION FOR GROWTH
Data and access are managed deliberately.
Wrenchly is designed for multiple companies with separated data, role-based access and records of critical activity.
01
Role-based accessEach user can access only the sections and actions permitted for their role.
02
Company data isolationEach company's data is separated from every other customer's workspace.
03
Backups and audit logsImportant changes have an auditable history and a data recovery plan.
04
Secure authenticationLogin protection, password recovery and modern security headers.
FREQUENTLY ASKED QUESTIONS
Before you begin.
Cannot find the answer? Request a call and we will review your process together.
Is Wrenchly only for auto workshops?
No. Modules, labels and roles can be configured for many types of service businesses. Auto workshops are one available workflow template.
Can existing customers be imported?
Yes. Starting data can be imported from CSV, or we can prepare a tailored migration approach.
Can each employee have different access?
Yes. Administrators can define modules and actions by user role and by each company's configuration.
Can the system send email and SMS?
Yes. Email can be connected through SMTP and SMS through a selected provider using a secure integration.
How quickly can we start?
A simple workspace can be prepared quickly. The exact timeline depends on modules, data import and required customisation.
Can we move our existing data into Wrenchly?
Yes. The import wizard accepts CSV and Excel files for supported records, including customers, objects and leads. You map columns, check a preview and resolve reported errors before importing.
Which languages does the application support?
The Wrenchly application currently supports Latvian, English and Russian. This website is also available in Lithuanian and Estonian. We will agree on the application and support language during onboarding.
Can customers approve estimates and book online?
Yes. When enabled for your company, customers can submit online bookings and approve an estimate through their job link. That link also provides progress updates and available invoices.
Can our documents match our company branding?
Yes. Invoices, advance invoices and estimates support selectable PDF layouts. We can also configure a custom document template for your company.
How much does Wrenchly cost?
Request a trial or a call and we will prepare an offer based on your configuration and team. Messaging providers and any additional services are agreed separately.
LET'S START WITH YOUR PROCESS
Choose the next step that suits you.
Request a trial or leave your number and we will call you.
READY TO ORGANISE YOUR WORKFLOW?
Get started